Home: Products: ElecKey 2.0: FAQ

Product Frequently Asked Questions

Q: What is 'Number of Applications Supported'?

A: 'Number of Applications Supported' refers to the Program IDs provided in each copy of ElecKey. For example, the Express includes 1 Program ID; the Professional/Network/ Internet/Mobile includes 2 Program IDs; and the Enterprise/Ultimate includes 4 program IDs. Basically, you assign one Program ID to protect an application (a product or software title). You will need to assign a different Program ID to protect another application.

Q: How many Program IDs would I need - I release several versions of my application?

A: Here is the guideline to determine how many Program IDs you would need. Basically, you assign one Program ID to protect an application (a product or software title). When you issue an upgrade or bug fix of the application, you can protect it using the same Program ID. Since the existing users already registered the application, the upgrade can be transparent and there is no new registration required. On the contrary, if you wish to release a new major version (e.g. from Windows Vista to Windows 7) that requires registration, you must protect the new version with a different Program ID. In this case, the users who wish to upgrade version must register for a new license.

Q: Can I upgrade ElecKey from one edition to another - I may need more features in the future?

A: You can upgrade your ElecKey license later by purchasing the feature packs such as KeyCheck API, Network Key, and Activation Server. Please see the License Upgrade page for details. Note that your originally registered ElecKey edition (e.g. Express) will stay unchanged after any feature upgrade; but equivalently, the upgraded license will have the features as same as the higher editions such as Mobile, Internet, etc.

Q: Can I upgrade ElecKey later if I need additional Program IDs?

A: Yes, you can upgrade your ElecKey license at any time to purchase additional Program IDs. It is called 'Title Upgrade', which is offered in 1-Title, 2-Title, and 4-Title License Upgrade. Please see the License Upgrade page for details.

Q: Can a person use the same ElecKey product to unlock my protected application?

A: No. Each registered copy of ElecKey is assigned with a unique Key ID, which cannot be changed afterward. The assigned Key ID stays in all ElecKey utilities as well as each copy of the protected application. You can only use the same ElecKey system (same Key ID) to issue and manage licenses of the protected application. When other persons register ElecKey, they will have a different system (with different Key ID) that cannot unlock your protected application.

Q: Can I use the ElecKey evaluation copy to test protecting and distributing software?

A: Yes, it is recommended that you download and try out the ElecKey evaluation copy to ensure that it meets your needs and expectations. However, please remember that you should not distribute your application protected by the evaluation copy. Any ElecKey evaluation copy as well as the application protected by the evaluation copy is assigned the same Key ID of 1111111111. Therefore, the protected application can be easily unlocked by anyone using the ElecKey evaluation copy.

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