The following
table lists the more common errors that may be returned by the ElecKey system.
|
Error Code |
Error Message |
Description |
|
Main Error Messages |
||
|
18 |
Key not found |
The system cannot find the USB License Key,
or the Key is invalid. |
|
27 |
Key not found |
The system cannot find the Key, or the
Key is invalid. |
|
30 |
Error writing Key |
The system cannot write to the Key. |
|
33 |
Error making Key |
The system cannot make the Key to the
hard drive. |
|
36 |
Error destroying Key |
The Destroy utility cannot destroy the
Key. |
|
37 |
The program has expired |
The protected application has expired or
reached the limit. |
|
38 |
Invalid date |
The system clock has been set back to
the date before the most recent date stamp in the Key. This error occurs when
the protected application is under an evaluation or leasing license with a
date limit or an expiration date. |
|
42 |
Not allowed to re-evaluate |
The evaluation is over. Re-evaluation is
not allowed. |
|
44 |
The license of the application is not allowed
on Virtual Machine. |
The Key is not created on virtual
machines and the protected application is not running. See the Disable making Key on Virtual Machine. |
|
59 |
Error loading Key device |
The system cannot get a hardware
signature. |
|
60 |
Invalid Key device |
A hardware signature has changed and
does not match the one saved in the Key. |
|
62 |
Invalid Registration ID |
This error occurs when entering an
invalid Registration ID to the Transfer utility. |
|
63 |
Invalid License Key |
The entered License Key is invalid. |
|
65 |
The program is already running. |
The system detects another process of
the protected application. This error occurs when the system is set to block
multiple processes. |
|
66 |
Illegal Operation |
The protected application is running
under Terminal Services. This error occurs when the system is set to restrict
or block Terminal Services. |
|
68 |
The module is not licensed to execute! |
This error occurs when the particular module
program is not licensed, as specified in the Key. |
|
74 |
License is required! |
This error usually occurs on the
development machine in which testing the protected programs cause the Key to
be overwritten improperly. For example, you protect the first program with
30-day evaluation; and then, protect the second program using the same
Program ID with 15-day evaluation. During the test, it is recommended to
keep Key Inspector running. Key Inspector allows you to see all the Keys
installed on your machine. A good practice is to delete the Keys before
beginning a new test. This ensures that the machine is in a fresh state (with
no Key) like the end-user's computer. |
|
Network Key Error Messages |
||
|
80 |
Error reading Network Key configuration
file! |
The system cannot read the Network Key
configuration file (NETKEY.INI). |
|
81 |
Cannot connect to the NetKey License Server! |
This error is usually caused by a
network connection problem, for example, incorrect IP address or port number
of the NetKey License Server. |
|
82 |
Invalid Network Key! |
The system connects to the NetKey License Server, but cannot find the Network Key. |
|
83 |
Number of concurrent network users has
reached the limit! |
Number of concurrent network users of the
protected application has reached the limit. |
|
84 |
The client is out of the local network! |
This error occurs when the NetKey License Server is set to allow only the connection
from the clients on the same subnet. The error may be caused by the following
situations: The client on another subnet attempts to
run the protected application. Or, the client attempts to run the
protected application in which it connects through a proxy server. Or, the server connects 2 subnets (via 2
Ethernet adapters). In this case, the subnet connected by the client first is
considered the allowed subnet. The other subnet is blocked. |
|
85 |
The client is out of the private
network! |
The client on a public network (using
the public IP address) attempts to run the protected application, where only
the clients on private networks (using the private IP address) are allowed. |
|
86 |
Unauthorized user is not allowed to
access! |
An unauthorized client (its IP address
is not listed in the Server Properties) attempts to run the protected
application. |
|
87 |
Network Key identification error! |
The system connects to the NetKey License Server, but cannot identify the Network
Key. This error occurs when the NetKey License
Server is serving another Network Key. |
See Also